Legal

Privacy Policy.

Effective date: September 12, 2026. This policy explains how Parabole.ai collects, uses, discloses, retains, and protects personal information when you visit parabole.ai, request a demonstration, access website resources, or otherwise interact with our website.

Open before this is final

Five facts below are asserted in this draft but not yet confirmed. Treat the page as published-but-provisional until these are checked off:

  • The legal company name that should replace “Parabole.ai” throughout (e.g. the Inc./LLC entity name used in the footer’s copyright line).
  • Whether Parabole uses Google Analytics, HubSpot, or another analytics/CRM system: this policy currently describes only the client-side storage and gates already in the codebase.
  • Whether “we do not sell or share personal information” (Sections 4 and 10) is accurate for how leads are actually handled today.
  • A specific retention schedule, if one already exists, to replace Section 7’s general language.
  • Whether “Princeton, New Jersey, United States” (Section 15) is Parabole’s real registered/mailing address: no address was confirmed elsewhere on this site as of this draft.
For: Rajib ยท counsel

Parabole.ai (“Parabole,” “we,” “us,” or “our”) respects your privacy. This policy applies to information collected through Parabole’s public website. Customer data processed through the TRAIN platform is governed by the applicable customer agreement, data-processing agreement, and deployment architecture, not solely by this website policy.

1. Information we collect

Information you provide

We may collect information that you voluntarily provide, including:

  • Name
  • Company and job title
  • Work email address
  • Country
  • Industry and area of interest
  • Use case or business problem
  • Project objectives
  • Experience with Parabole
  • Questions, comments, and other information included in a form or email
  • Preferences regarding demonstrations, resources, or follow-up communications

We collect this information when you:

  • Request a demonstration
  • Register to access a video, document, training resource, or technical material
  • Submit a question through Ask Parabole
  • Contact us by email
  • Communicate with our sales, technical, or customer teams

Please do not submit confidential operational data, sensitive personal information, export-controlled information, or customer proprietary information through a public website form.

Information collected automatically

When you visit the website, our systems and service providers may automatically receive limited technical information, such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring page
  • Pages or resources requested
  • Date and time of access
  • General geographic region inferred from an IP address
  • Website performance, security, and error information

We may also use browser storage to remember a work email registration or resource-access state. This allows a visitor to avoid registering repeatedly. Browser storage can be cleared through your browser settings.

2. How we use personal information

We may use personal information to:

  • Respond to inquiries and demonstration requests
  • Provide access to requested videos, documents, and technical resources
  • Send sign-in links or requested materials
  • Communicate about Parabole products, services, research, events, and company developments
  • Understand the industries, use cases, and subjects that interest visitors
  • Qualify and manage prospective customer relationships
  • Operate, maintain, secure, and improve the website
  • Detect spam, misuse, unauthorized access, and security threats
  • Maintain business records
  • Comply with legal, regulatory, contractual, and audit requirements
  • Establish, exercise, or defend legal claims

We do not use information submitted through website forms to train public artificial-intelligence models.

3. Legal bases for processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

  • Consent: You have asked us to contact you or provide access to a resource.
  • Contractual necessity: Processing is needed to respond to a request or take steps toward a business relationship.
  • Legitimate interests: Processing supports reasonable business purposes such as responding to enterprise inquiries, securing the website, improving our communications, and managing customer relationships.
  • Legal obligation: Processing is necessary to comply with applicable law.
  • Legal claims: Processing is necessary to establish, exercise, or defend legal rights.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. How we disclose information

We may disclose personal information to:

  • Hosting, infrastructure, security, and website-operations providers
  • Email, communications, and customer-relationship-management providers
  • Video-hosting and document-delivery providers
  • Professional advisers, including legal, accounting, insurance, and compliance advisers
  • Contractors working on Parabole’s behalf under appropriate confidentiality obligations
  • Government agencies, regulators, courts, or other parties when required by law
  • A buyer, investor, successor, or adviser involved in a proposed or completed financing, merger, acquisition, reorganization, or sale of assets

These recipients may process information only for the relevant business or legal purpose and subject to applicable contractual obligations.

Parabole does not sell personal information for monetary consideration. Parabole does not share personal information for cross-context behavioral advertising.

5. Videos, documents, fonts, and external services

The website may use or link to services operated by third parties.

Vimeo

Parabole uses Vimeo to host certain videos. When a Vimeo player or related content loads, Vimeo may receive technical information about your browser, device, and interaction with the player. Vimeo’s handling of that information is governed by its own privacy policy.

Google Fonts

The website may request font files from Google’s servers. Google may receive technical information, including an IP address, when those files are requested.

Email and resource delivery

Information submitted through a form may be transmitted to Parabole and its email or infrastructure providers so that we can respond, send a sign-in link, or provide a requested resource.

External links

The website may link to LinkedIn, X, product resources, or other external websites. Parabole is not responsible for the privacy practices of websites it does not operate.

6. Cookies and browser storage

The website may use cookies, local storage, or similar technologies that are necessary to:

  • Remember resource-access status
  • Maintain website functionality
  • Protect forms and resources from misuse
  • Preserve visitor preferences
  • Measure website performance, if analytics are enabled

Parabole does not currently use website information for third-party behavioral advertising.

You can control cookies and clear local storage through your browser settings. Disabling these technologies may affect resource access or other website functionality.

If Parabole introduces nonessential analytics or advertising technologies, we will update this policy and provide any consent or opt-out controls required by applicable law.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to requests, managing business relationships, maintaining security records, and meeting legal or contractual obligations.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer required, we will delete, anonymize, or securely isolate it, subject to legal, backup, and record-retention requirements.

8. Information security

Parabole uses administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No internet transmission or storage system is completely secure. Accordingly, we cannot guarantee absolute security. If you believe information submitted to Parabole has been compromised, contact us promptly.

9. International data transfers

Parabole is based in the United States. If you access the website from another country, your information may be transferred to, stored in, or processed in the United States or another jurisdiction where Parabole or its service providers operate.

Where required, we use recognized safeguards for international transfers, such as contractual protections or another legally approved transfer mechanism.

10. Your privacy rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Request a portable copy of certain information
  • Object to or restrict certain processing
  • Withdraw consent
  • Opt out of certain sales, sharing, targeted advertising, or profiling
  • Appeal a decision concerning a privacy request
  • Lodge a complaint with an appropriate data-protection authority
  • Exercise privacy rights without unlawful discrimination

Parabole does not sell personal information or use it for cross-context behavioral advertising. If these practices change, we will update this policy and provide applicable opt-out mechanisms.

To submit a privacy request, email info@parabole.ai with the subject line Privacy Request. Please describe your request and the email address associated with your interaction with Parabole.

We may need to verify your identity before fulfilling a request. An authorized agent may submit a request where permitted by law, but we may request evidence of the agent’s authority.

Certain information may be exempt from a request when its retention or processing is required or permitted by law.

11. Marketing communications

You may ask us to stop sending promotional communications by using the unsubscribe instructions in the message or by emailing info@parabole.ai.

We may continue to send nonpromotional communications concerning an active request, agreement, security matter, or business relationship.

12. Children’s privacy

The website and Parabole’s services are intended for business professionals and are not directed to children under 16. We do not knowingly collect personal information from children through the website.

If you believe a child has provided personal information to Parabole, contact us so that we can review and delete the information where appropriate.

13. Customer and enterprise data

This website policy does not replace the privacy, security, confidentiality, or data-processing terms governing a Parabole customer deployment.

TRAIN may be deployed within customer-controlled infrastructure. The relevant customer agreement and approved architecture determine matters such as:

  • Data residency
  • Authorized access
  • Security controls
  • Support access
  • Telemetry
  • Retention
  • Model and data ownership
  • Cross-border transfers
  • Use of information for training or product improvement

If this policy conflicts with an executed customer agreement concerning customer-controlled data, the applicable customer agreement governs that data.

14. Changes to this policy

We may update this Privacy Policy to reflect changes in our website, services, data practices, or legal obligations.

When we make material changes, we will update the effective date and provide additional notice when required by law. The current version will remain available at https://parabole.ai/privacy-policy.html.

15. Contact us

For privacy questions, requests, or complaints, contact:

Parabole.ai
Princeton, New Jersey, United States
Email: info@parabole.ai
Subject line: Privacy Request

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